GOOD IMPRESSION, QULAITY SERVICE AND GENTLE STAFF, SERVICEABLE AND EFFICIENT. As well for the breakfast, it was very diversified and tasty - waiters were very friendly as well to mention at reception Mrs Walaa.

it was an amazing experience overall, the staff are just too sweet and super professional. I had a wonderful time there, felt like a second home tbh!

Thank you rotana hotel for everything Valet very good Cleaner good Breakfast delicious Location very good

I couldn't be much grateful for the service i was given in Rotana Amman. I stayed there for almost 3 months and everything was perfect. The staff was wonderful thank you for everything !

Thank you so much. You made our trip beautiful, enjoyable and safe. The crew was wonderful, efficient and smooth. Dr. Mahmoud Jubran, Bethlehem.

We told them it was our anniversary and they upgraded us to a panoramic view high floor room, it was an experience. The breakfast was incredible, chef Eyad in particular was very polite and helpful.

My stay at rotana was truly great. The staff all over (room service, reception, 360, bar on four) were very friendly, inviting, responsive and helpful. My room was great with an amazing view. Thank you

موظفي الحجز ممتاز. خدمة صف السيارات ممتازين. موظفي الاستقبال ممتازين. موظفي بوفيه الفطور: حمدي، شيف خالد، شيف كريم، شيف منير جميعهم ممتازين. طلبت تركيب شطاف للحمام و تم بسرعة بدون تأخير. اجراءات التفتيش و الأمان عالية. ‏Excellent booking staff. Valet parking is excellent. The reception staff is excellent. Breakfast buffet staff: Hamdi, Chef Khaled, Chef Karim, Chef Munir are all excellent. I requested the installation of a WC shower and it was done quickly without delay. Inspection and security procedures are high.

I want to thank the buffet manager jamil and the chefs: Chef hamdi, chef sayyad, chef noor and finally chef Ahmed. Because i have multiple allergies, they meticulously prepped every single one of my meals and creating dishes i can consume and enjoy. They went above and beyond and i want to thank them from the bottom of my heart.

I stayed in Rotana for 3 months, i can say that this is by far one of the best hotels i have been all over the world and definitely the best in Jordan. The staff are super friendly and professional at the same time. The food at all the restaurants are amazing especially in Restaurant “Three-Sixty” because there is Chef Hamdi that always makes sure the food is served to the highest standards and always takes feedback on what the guests like more so he can create more variety of food from our feedback, his food is the yummiest and always satisfying our food craving.Mr. Jamil is the resturant Manager as i guess since he is always in a suit. He is there to make sure everything is going smoothly and we are having an amazing dining experience. He down-to-earth personality is what makes you feel at home and he is always smiling and welcoming the guests in the best way to the point i felt like i knew this man since a long time. Everything was perfect “, the food, the VIEW, i capitalized the view since it is WOW. You see all of amman from your bed. And the customer service, room service and cleaning service are super fast to answer and resolve any concern you have. I love Farah from the customer service department, shes always smiling even if i dont see her in person but you can feel her positive energy over the phone.